Becker’s compiled a list of the 180 hospitals across 39 states that have a five-star rating in both nurse and physician communication.
CMS shares 10 HCAHPS star ratings based on publicly reported Hospital Consumer Assessment of Healthcare Providers and Systems measures. The physician communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their physicians explained things clearly, listened carefully to them, and treated them with courtesy and respect. The star rating is based on survey data collected from hospital patients October 2024 through September 2025. The figures are from CMS’ Provider Data Catalog and were released Aug. 13.
Across both metrics, 197 hospitals received a five-star physician communication rating and 586 hospitals received five-stars in nurse communication.
Wisconsin had the most facilities with a dual five-star rating with 15 hospitals, followed by West Virginia with 12, and Iowa and Pennsylvania with nine each.
Here are the hospitals who rank highest in both physician and nurse communication by state.
Alabama
- Evergreen Medical Center
- Fayette Medical Center
- Lake Martin Community Hospital (Dadeville)
- North Baldwin Infirmary (Bay Minette)
Alaska
- Bartlett Regional Hospital (Juneau)
Arizona
- Mayo Clinic Hospital (Phoenix)
Arkansas
- Fayetteville AR VA Medical Center
- Howard Memorial Hospital (Nashville)
- Piggott Community Hospital
California
- 60th Medical Group (Travis Air Force Base)
- Adventist Health Mendocino Coast (Fort Bragg)
- Scripps Green Hospital (La Jolla)
- Tahoe Forest Hospital (Truckee)
Colorado
- Animas Surgical Hospital (Durango)
- Grand Junction VA Medical Center
Florida
- Orlando VA Medical Center
Georgia
- AdventHealth Murray (Chatsworth)
- Colquitt Regional Medical Center (Moultrie)
- Dwight Eisenhower Army Medical Center (Fort Gordon)
- Jefferson Hospital (Louisville)
- Martin Army Community Hospital (Fort Benning)
- Morgan Medical Center (Madison)
- St. Mary’s Good Samaritan Hospital (Greensboro)
Idaho
- Boise VA Medical Center
- Clearwater Valley Hospital and Clinics (Orofino)
- St. Luke’s Elmore Medical Center (Mountain Home)
- St. Luke’s McCall
- St. Luke’s Wood River Medical Center (Ketchum)
Illinois
- Crawford Memorial Hospital (Robinson)
- Deaconess Illinois Crossroads (Mount Vernon)
- Hammond Henry Hospital (Geneseo)
- Memorial Hospital (Carthage)
- Midwest Medical Center (Galena)
Indiana
- Franciscan Health Orthopedic Hospital Carmel
- Greene County General Hospital (Linton)
Iowa
- Compass Memorial Healthcare (Marengo)
- Floyd County Medical Center (Charles City)
- Lakes Regional Healthcare (Spirit Lake)
- Orange City Area Health System
- Sioux Center Health
- St. Anthony Regional Hospital and Nursing Home (Carroll)
- Van Diest Medical Center (Webster City)
- Veterans Memorial Hospital (Waukon)
- WinnMed (Decorah)
Kansas
- Coffeyville Regional Medical Center
- Kansas Heart Hospital (Wichita)
- Mitchell County Hospital Health Systems (Beloit)
- Pratt Regional Medical Center
- Republic County Hospital (Belleville)
- Rock Regional Hospital (Derby)
- Smith County Memorial Hospital (Smith Center)
Kentucky
- CHI Saint Joseph Berea
- Harrison Memorial Hospital (Cynthiana)
- Monroe County Medical Center (Tompkinsville)
- Spring View Hospital (Lebanon)
- Three Rivers Medical Center (Louisa)
Louisiana
- Abbeville General Hospital
- Citizens Medical Center (Columbia)
- Ochsner St. Anne General Hospital (Raceland)
- Ochsner St. Martin Hospital (Breaux Bridge)
- Our Lady of the Lake Surgical Hospital (Slidell)
Maine
- MaineHealth Stephens Hospital (Norway)
- Mount Desert Island Hospital (Bar Harbor)
- Northern Maine Medical Center (Fort Kent)
- Togus VA Medical Center (Augusta)
- York Hospital
Massachusetts
- Fairview Hospital (Great Barrington)
- North Adams Regional Hospital
Michigan
- Chelsea Hospital
- Hills and Dales General Hospital (Cass City)
- Marlette Regional Hospital
- MyMichigan Medical Center Gladwin
- Saint Mary’s Standish Community Hospital
- VA Ann Arbor Healthcare System
Minnesota
- Chippewa County Hospital (Montevideo)
- Glacial Ridge Hospital (Glenwood)
- Mayo Clinic Health System New Prague
- Mayo Clinic Health System-Cannon Falls
- Mayo Clinic Health System-Waseca
- Perham Health
- Riverwood Healthcare Center (Aitkin)
- St. Joseph’s Area Health Services (Park Rapids)
Mississippi
- 81st Medical Group (Keesler Air Force Base, Biloxi)
- Tishomingo Health Services (Iuka)
Missouri
- Cox Barton County Hospital (Lamar)
- Cox Monett Hospital
- Freeman Neosho Hospital
- Hedrick Medical Center (Chillicothe)
- Lafayette Regional Health Center (Lexington)
- Mercy Hospital Aurora
Montana
- Community Hospital of Anaconda
- VA Montana Healthcare System (Fort Harrison)
Nebraska
- Avera St. Anthony’s Hospital (O’Neill)
- Boone County Health Center (Albion)
- Community Medical Center (Falls City)
- Nebraska Spine Hospital (Omaha)
- Phelps Memorial Health Center (Holdrege)
- Sidney Regional Medical Center
- Thayer County Health Services (Hebron)
New Hampshire
- Alice Peck Day Memorial Hospital (Lebanon)
- Littleton Regional Healthcare
New York
- Adirondack Medical Center-Saranac Lake
- Cobleskill Regional Hospital
North Carolina
- Asheville-Oteen VA Medical Center
- Highlands Cashiers Hospital
North Dakota
- Fargo VA Medical Center
Ohio
- 88th Medical Group (Wright-Patterson Air Force Base)
- Mercy Health-Defiance Hospital
- Surgical Hospital at Southwoods (Youngstown)
Oklahoma
- Oklahoma Heart Hospital (Oklahoma City)
- Summit Medical Center (Edmond)
Oregon
- Peace Harbor Medical Center (Florence)
- Samaritan Albany General Hospital
Pennsylvania
- Advanced Surgical Hospital (Washington)
- AHN Emerus Westmoreland (Greensburg)
- Conemaugh Miners Medical Center (Hastings)
- Geisinger-Bloomsburg Hospital
- Lebanon VA Medical Center
- Lehigh Valley Hospital-Macungie
- Punxsutawney Area Hospital
- Titusville Area Hospital
- UPMC Wellsboro
South Carolina
- Cherokee Medical Center (Gaffney)
- McLeod Health Cheraw
- McLeod Medical Center-Dillon
South Dakota
- VA Black Hills Healthcare System (Fort Meade)
Tennessee
- Claiborne Medical Center (Tazewell)
- Macon Community Hospital (Lafayette)
- Mountain Home VA Medical Center
- Saint Thomas Highlands Hospital (Sparta)
- Unity Medical Center (Manchester)
- West Tennessee Healthcare Milan Hospital
Texas
- Brooke Army Medical Center (Fort Sam Houston)
- Christus Mother Frances Hospital-Jacksonville
- Methodist Southlake Medical Center
- University of Texas Health Science Center at Tyler
- UT Health East Texas Pittsburg Hospital
- William Beaumont Army Medical Center (Fort Bliss, El Paso)
Utah
- Intermountain Health Cedar City Hospital
- Intermountain Health Heber Valley Hospital (Heber City)
- Intermountain Health Sevier Valley Hospital (Richfield)
- Park City Hospital
Vermont
- North Country Hospital and Health Center (Newport)
- White River Junction VA Medical Center
Virginia
- Carilion Giles Community Hospital (Pearisburg)
- Centra Bedford Memorial Hospital
- Fort Belvoir Community Hospital
- Lee County Community Hospital (Pennington Gap)
- LewisGale Hospital Pulaski
- Page Memorial Hospital (Luray)
- Riverside Shore Memorial Hospital (Onancock)
- Salem VA Medical Center
Washington
- Tri-State Memorial Hospital (Clarkston)
West Virginia
- Beckley VA Medical Center
- Boone Memorial Hospital (Madison)
- CAMC Plateau Medical Center (Oak Hill)
- Grant Memorial Hospital (Petersburg)
- Hampshire Memorial Hospital (Romney)
- Jackson General Hospital (Ripley)
- Jefferson Medical Center (Ranson)
- Potomac Valley Hospital (Keyser)
- St. Joseph’s Hospital of Buckhannon
- Summersville Regional Medical Center
- Valley Health War Memorial Hospital (Berkeley Springs)
- Wetzel County Hospital (New Martinsville)
Wisconsin
- Columbus Community Hospital
- Door County Medical Center (Sturgeon Bay)
- Flambeau Hospital (Park Falls)
- Froedtert Community Hospital (New Berlin)
- Marshfield Medical Center-Minocqua
- Orthopaedic Hospital of Wisconsin (Glendale)
- River Falls Area Hospital
- Sauk Prairie Hospital (Prairie du Sac)
- Southwest Health Center (Platteville)
- Stoughton Hospital
- Tamarack Health Ashland Medical Center
- Tamarack Health Hayward Medical Center
- Upland Hills Health (Dodgeville)
- Vernon Memorial Hospital (Viroqua)
- Westfields Hospital and Clinic (New Richmond)
