Virginia Mason Institute, a Seattle-based organization that offers lean coaching and education to improve patient safety and quality, now offers a new course for healthcare leaders titled "Learning From Never Events: Aligning an Organization Around Safety."
The new course uses hands-on activities, real-time observations and guided simulations to help leaders assess how to improve organizational safety for patients.
"What Virginia Mason brings to the table is its leaders' ongoing practice of respect for each other and its focus on humble inquiry and greater teamwork to discover the barriers to safety," said Henry Otero, MD, a faculty member who co-designed the course.
The never event prevention course is available in October 2016 and March 2017. Find more information here.