Press Ganey, Microsoft team up: 5 things to know

Press Ganey is partnering with Microsoft to develop AI-powered tools to improve safety, quality and patient experience in healthcare.

Five things to know: 

1. The partnership, announced Feb. 3, will combine Press Ganey's data and expertise in healthcare with Microsoft's capabilities in artificial intelligence, cloud computing and ambient listening technologies, according to a joint news release.

2. As part of the partnership, Press Ganey will embed AI-powered ambient listening insights into its Human Experience Platform via integration with Microsoft's ambient solution, DAX Copilot.

3. Press Ganey will also use Microsoft's AI-powered predictive analytics to help healthcare organizations identify and address potential safety and experience challenges, such as emerging trends and high-risk periods.

4. Additionally, Press Ganey will use Microsoft Azure's cloud infrastructure for HIPAA-compliant data sharing and collaboration across organizations.

5. The partnership with Microsoft comes as Press Ganey is investing in generative AI and other technologies. Press Ganey, a healthcare analytics and consulting company, announced in January that it is introducing three AI-powered tools for healthcare leaders in safety, human resources, nursing, patient experience and marketing. 

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