“Noah’s Story: Are You Listening?” is a case study and video with periodic discussion questions. The scenario is the fifth patient story in IHI’s offerings and details the case of a pediatric patient who experiences a series of adverse medical events.
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The case study discussion lesson is designed to emphasize the importance of clear communication between caregivers and patients, to illuminate the importance of every member of a healthcare organization and to examine organizational protocols.
Access “Noah’s Story: Are You Listening?” on IHI’s website.
Access more free, downloadable and adaptable tools for use in surgery centers, hospitals and other organizations here.
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