Intermountain partners with Press Ganey for multiyear quality improvement initiative

Salt Lake City-based Intermountain Healthcare tapped Press Ganey for analytics solutions designed to improve patient experience and care quality, according to a Tuesday press release announcing the partnership.

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Press Ganey will provide Intermountain with a suite of data solutions to improve patient safety, workforce engagement and the patient experience, among other areas.

“At Intermountain, we believe that the fundamentals required to deliver extraordinary care include safety, quality, experience of caring, and access supported by engaged, resilient caregivers,” said Shannon Phillips, MD, chief patient experience officer of Intermountain Healthcare. “Press Ganey is uniquely equipped to support our efforts to measure, analyze, evaluate and enhance our performance across all of these domains helping us fulfill our mission to help people live the healthiest lives possible.”

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