UW Health’s solution to limited pharmacy hours

As pharmacies trim operating hours, Madison, Wis.-based UW Health is improving convenience and increasing access with medication kiosks. 

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Customized kiosks stocked with patients’ medicines are now in two UW Health hospitals and the system’s pharmacy services building, according to a June 17 news release. If a patient requests to pick up their prescription at a kiosk, UW Health will stock the medicine in the locked devices and provide the customer a code to obtain their medicines at their convenience. 

Aliyah Cruz, PharmD, a pharmacy administrative resident, led the initiative. 

“People can’t always get to a pharmacy during business hours, and for some patients not being able to take their medication until the pharmacy opens the next day can have a big impact on their health,” Dr. Cruz said in the release.

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