The “Care Anywhere” program has helped reduce hospitalizations, emergency room visits and skilled nursing services among members when compared to Medicare fee-for-service performance, the company said, citing CMS data.
The program has also received a Net Promoter Score of 76, nearly double the average industry score of 30 to 40.
“This high satisfaction is a direct result of Alignment’s Care Anywhere model, which delivers coordinated and preventive care proven to optimize clinical outcomes while driving down care costs,” a news release said.
The average Care Anywhere patient is 77 years old and has up to six chronic health conditions.
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