11 Medicare Advantage plans, ranked by members

For the fifth year in a row, members were more satisfied with Kaiser Foundation Health Plan than with other Medicare Advantage insurers, according to the J.D. Power 2019 Medicare Advantage Study.

The study is based on responses from 3,233 Medicare Advantage plan members across the nation. Responses were fielded from January through March 2019, and members answered questions related to six categories in order of importance: coverage and benefits, provider choice, cost, customer service, information and communication, and billing and payment.

How 11 major Medicare Advantage plans ranked:

1. Kaiser Foundation Health Plan
2. Highmark
3. Humana
4. Aetna
5. Centene
6. Anthem
7. UnitedHealthcare
8. Cigna HealthSpring
9. WellCare
10. BlueCross BlueShield of Minnesota
11. Blue Cross Blue Shield of Michigan

More articles on payer issues:
4 updates on payer-provider relations
Group Health Cooperative partners with Fort HealthCare
Henry Ford Health insurer's CEO Terri Kline on decision to buy a Medicaid plan

© Copyright ASC COMMUNICATIONS 2019. Interested in LINKING to or REPRINTING this content? View our policies by clicking here.

 

Top 40 Articles from the Past 6 Months