11 Medicare Advantage plans, ranked by members

For the fifth year in a row, members were more satisfied with Kaiser Foundation Health Plan than with other Medicare Advantage insurers, according to the J.D. Power 2019 Medicare Advantage Study.

The study is based on responses from 3,233 Medicare Advantage plan members across the nation. Responses were fielded from January through March 2019, and members answered questions related to six categories in order of importance: coverage and benefits, provider choice, cost, customer service, information and communication, and billing and payment.

How 11 major Medicare Advantage plans ranked:

1. Kaiser Foundation Health Plan
2. Highmark
3. Humana
4. Aetna
5. Centene
6. Anthem
7. UnitedHealthcare
8. Cigna HealthSpring
9. WellCare
10. BlueCross BlueShield of Minnesota
11. Blue Cross Blue Shield of Michigan

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