Researchers found information cards with estimated procedure times, notable telephone numbers and other information eased anxiety among a significant number of study participants. The authors suggested the information cards also prevent inadequate or inconsistent delivery of information and help cut down on staff time committed to educational interventions.
Related Articles on Patient Satisfaction:
Florida Hospital for Children Uses Disney to Boost Patient Satisfaction
Luxury Hotel Chain Ritz-Carlton to Help Tennessee Hospital Achieve Service Excellence
10 Metro Areas With Highest Emergency Department Patient Satisfaction
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit