Virtually every adult inpatient hospital in America administers the HCAHPS survey to patients. The data from these surveys are publicly reported for all to see, and star ratings are assigned to hospitals based on this patient feedback. In addition, results…
Patient Experience
Young patients want their providers to ask about social determinants of health such as housing and food access, according to findings from a recent poll led by researchers at the University of Michigan in Ann Arbor.
Many hospitals are reserving contrast dye for emergency situations amid a global shortage, leaving some patients waiting weeks or months for CT scans and other imaging procedures.
The Joint Commission and Association of periOperative Registered Nurses are urging surgical teams to not rush through safety "timeouts" as they tackle a backlog of surgeries postponed amid the pandemic.
Healthcare competition is fierce.
Advertisement
The Association of American Medical Colleges is planning to roll out new standards aimed at teaching physicians how to treat patients who are overweight in an equitable manner, reported NBC News May 21.
Today's physicians are experiencing unprecedented burnout, financial pressures and workplace uncertainty. Some are retiring or closing their practices to become employed or have had their practices acquired by private equity firms. At the same time, physicians and practices are navigating…
Keeping patients satisfied is a driving concern in healthcare today. Traditional healthcare providers face competition not just from other providers, but from new players in the consumer retail space and even pharmacies. In addition, patients increasingly expect convenient online access…
Healthcare's affordability crisis is staggering — one in four patients put off care due to cost, and one in three working Americans have medical debt. Patients widely identify affordability as the single biggest problem with healthcare. Simultaneously, health systems are…
Experience is a critical aspect of patient care and a key component of the Triple Aim, a framework focused on enhancing the care experience, improving population health and controlling costs.