Patient Experience

Just about every transaction begins online now, including how patients choose their healthcare services and providers.

Snapchat has become an increasingly popular communication medium for children's hospitals in the last three years.

Parents have various reasons for being hesitant to vaccinate their children, but open and honest conversations between providers and parents may be the key to changing their minds, according to a viewpoint article published in JAMA.

As Samantha LaRochelle was discharged from St. Luke's Hospital in Phillipsburg, N.J., she realized one small but beloved item was unaccounted for — her dual-pendant necklace. Thus began a communitywide search effort that ended, happily and days later, in a…

Long considered an “add on” to the healthcare system, post acute care facilities (PACs) have gained new importance as the healthcare industry shifts to a value-based care model.

Critical care nurses play a central role in engaging family members with patient care in the intensive care unit, but several elements influence how they involve family in the patient care process.

Emergency medicine is a complicated and rewarding specialty filled with unique challenges.

A study, published in the Patient Experience Journal, examined patient safety, perception of sleep quality and overall hospital stay satisfaction when overnight vital signs were obtained every few hours and when the vitals were not obtained.

Large inpatient hospitals, usually thought of as a cornerstone of traditional healthcare, have been faced with new challenges over the last few years that have led many health providers to reevaluate how, and where, their hospitals should operate.

Annette Buckel. Vice President of Wellness at St. Joseph Health (Irvine, Calif.). Ms. Buckel is using her position as vice president of wellness to influence how St. Joseph Health delivers care. During her tenure, Ms. Buckel has overseen St. Joseph’s wellness…