Patient Experience

New Hyde Park, N.Y.-based Northwell Health is hosting its 13th annual cooking competition among its hospitals, where hospital chefs will present fine dining dishes to be assessed by a panel of judges.

In a recent Consumer Healthcare Journey Research report by Synchronyi , it was revealed that 52% of survey respondents said they struggle to pay out-of-pocket costs for medical services, and over three-quarters said they would pursue additional medical services if…

Hospitals can improve HCAHPS scores by investing in the nursing work environment, nurse education and staff levels, a recent study found.

When embarking on a new multi-year construction project for a premier surgery center and specialty orthopedic hospital, Orlando Health’s vision was to provide excellence in patient care. Listen to leaders at Orlando Health Jewett Orthopedic Institute share how Stryker was…

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes.

Patients and staff at AdventHealth Celebration (Fla.) enjoy farm-fresh produce everyday at the hospital's cafe and physician lounge. It all comes from a farm operating right on campus, but you probably won't spot it by simply walking around.

By the end of 2028, NewYork-Presbyterian Hospital in New York City plans to incorporate more than 1,300 accessibility enhancements to better accommodate patients with disabilities. 

Since 2022, NYC Health + Hospitals has provided more than 1.2 million plant-based meals to patients, boasting a 90% satisfaction rate among recipients, the New York City-based public health system said March 14. 

Hospital leaders across the U.S. are trying to find creative solutions to reduce boarding in emergency departments, which challenges health systems.  

Patients who are in need of palliative care and extra symptom management as they recover from being critically ill or are nearing end of life can now take advantage of the services at NYC Health + Hosptial's Bellvue location, which…