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Patient Experience

Nurses need clinical expertise and interpersonal skills to create a positive patient experience, meaning nurses need to refine their patient-provider communication strategies, according to findings compiled by PatientEngagementHIT.com.

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As emergency departments are arguably one of the most complex clinical settings in healthcare, it's important for administrators not to lose sight of the patient experience amid changing regulatory landscapes and the transition to value-based care, according to a new…

Chief Nursing Officers are responsible for so much in a high-stakes environment, including: quality of care, patient safety, patient and family experience, nursing practice and standards of care, leadership development, succession planning, and fiscal earnings/savings. They also face the challenge…

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