Survey: Price transparency pays in healthcare services — 4 findings

Providers could benefit from providing upfront cost information and offering consumers financial education, according to a survey conducted by Accenture.

Advertisement

Here are four survey findings about price transparency for providers to consider:

  1. Sixty percent of patients choose to proceed with their provider if they know the costs of the medical services they seek
  2. Twenty-three percent of patients opt to delay care rather than canceling or choosing a lower-cost provider
  3. Nearly 40 percent of patients say they would pay medical bills in advance if they knew their costs
  4. Sixty-one percent of uninsured and 40 percent of insured patients are concerned about the affordability of healthcare services

“Giving patients the price transparency they want could strengthen health consumer engagement and could help avoid financial headaches for providers facing a looming collections crisis,” the survey authors wrote.

More articles on patient engagememt:
Survey: Do patients trust online reviews when searching for a provider?
Advocate Health Care to team up with pharmaceutical companies in patient-provider tech study
Study: Primary care appointments last 5 minutes or less in half the world

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

New language access rules are reshaping patient experience: Lessons from Denver Health and UnityPoint Health

Monday, August 10
12:00 PM - 1:00 PM CDT

Presenters: Dipak Patel, GLOBOTyler Gegen, MBA, FACHE, CPXP, UnityPoint HealthMaria Pamboukis, M.D. CPXP., Denver Health

Advertisement

Next Up in Patient Experience

Advertisement

Comments are closed.