Earlier this week, The Washington Post reported approximately one-third of the people who have enrolled in health plans through the federal exchange site since Oct. 1 have been affected by errors such as failure to notify insurers about new customers, duplicate enrollments or cancelation notices for the same individual, mistakes concerning federal subsidies and incorrect information about family members.
Yesterday, White House Press Secretary Jay Carney said that figure doesn’t reflect current circumstances, and federal officials have made “huge improvements” to 834 forms, the documents used to transmit people’s choice of insurance coverage and personal information, according to The Hill. Mr. Carney implied the Post was reporting on problems that cropped up before recent site repair efforts, according to the report.
Since its launch last month, the federal exchange website has experienced numerous technical issues, such as people not being able to create accounts, frustrating consumers and drawing criticism from the healthcare reform law’s opponents. However, federal officials have made “substantial progress” during the last five weeks in repairing HealthCare.gov, which can now support 50,000 users at a time, according to an HHS progress report.
More Articles on HealthCare.gov:
HHS: HealthCare.gov Can Now Support 50K Concurrent Users
Officials: HealthCare.gov Has Made “Dramatic Progress”
Cybersecurity Experts Advise Congress to Shut Down Healthcare.gov
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