Federal officials have made "substantial progress" in repairing HealthCare.gov, which can now support 50,000 users at a time, according to an HHS progress report.
Since its launch last month, the federal exchange website has experienced numerous technical issues, such as people not being able to create accounts, frustrating consumers and drawing criticism from the healthcare reform law's opponents.
During the last five weeks, however, a repair team organized by CMS and HHS has improved the federal exchange website experience through hundreds of software fixes, hardware upgrades and continuous monitoring, according to the report. Average system response time has decreased to less than one second, compared with eight seconds in late October.
Additionally, per page system timeouts or failures occurred at an average rate of about 0.75 percent as of Nov. 29, down from roughly 6 percent in October. HHS also reported site uptime went from 42.9 percent on Nov. 2 to 95.1 percent as of Nov. 30.
The progress report follows the Obama administration's announcement last weekend that it met its self-imposed Nov. 30 deadline for making HealthCare.gov run smoothly for most users.
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