After an applicant is deemed eligible for Medicaid, the site informs them it will contact their state Medicaid agency and that a representative will contact them to complete the enrollment process, according to the report. However, the site has been passing along incomplete data files.
For example, Tony Keck, director of South Carolina’s Department of Health and Human Services, told the Post his agency has received files that might include a name but no address. He said South Carolina has received incomplete data files for 8,700 people deemed Medicaid eligible through the federal marketplace in October and November.
Last week, CMS sent a memo to the 36 states using HealthCare.gov acknowledging the issue and stating another system is being developed to send the application information. New, more complete files could be sent out as soon as next Tuesday, Matt Salo, executive director of the National Association of Medicaid Directors, told the Post.
The news follows federal officials’ acknowledgement that HealthCare.gov is still experiencing errors in transmitting enrollee information to insurance companies. In a joint statement with America’s Health Insurance Plans and the Blue Cross and Blue Shield Association, CMS said it’s working with insurance industry members to resolve the issues.
Since its launch last month, the federal exchange website has experienced numerous technical issues. However, federal officials have made “substantial progress” during the last five weeks in repairing HealthCare.gov, which can now support 50,000 users at a time, according to an HHS progress report.
More Articles on HealthCare.gov:
Obama Administration Admits HealthCare.gov Issues With Enrollment Records
HHS: HealthCare.gov Can Now Support 50K Concurrent Users
White House: Reports of HealthCare.gov Application Issues False
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