As we head toward the promise of a very different 2017 regulatory landscape under a new President, it is very clear that each healthcare organization will continue to experience (endure?!?) an elevated focus on the management of the physical environment. And the clarity is based on a number of factors that have created something of a “perfect storm.”
But first, a little history lesson . . . Way back (or it seems like a really long time ago) in 2015, The Greeley Company covered a couple of issues relating to the management of the physical environment in healthcare. The first being the exhortations of Mark Pelletier, Chief Operating Officer of The Joint Commission (TJC), to the leaders of each healthcare organization to focus more on the management of the environment. (If you care to revisit those halcyon days, you can check out the Greeley Membership January 2015 blog post here.) I’m not sure whether Mr. Pelletier’s utterances were truly taken to heart, but the mid-2015 survey results did not seem to bear out much attention to his recommendation, as 9 of the top 10 most frequently cited standards revolved around the environment of care—with a dollop of infection control/prevention thrown in for good measure (details are provided in the July 2015 Greeley Membership blog post, Physical Environment Continues To Be TJC Survey Hot Button).
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