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Workers are gaining a voice in health system AI decisions, from technology investments at Kaiser Permanente to tool design at HCA Healthcare and new AI concepts at Mayo Clinic. The approaches range widely: Kaiser bargained with its unions to give…

Heather Wall, MSN, RN, was named chief executive of Vancouver, Wash.-based PeaceHealth’s Oregon region after serving in the role on an interim basis for six months. She will lead services across the region, which includes PeaceHealth Sacred Heart Medical Center…

Revenue cycle has reached an interesting point in its automation journey. The question is no longer whether technology can do meaningful work. Increasingly, it can. The harder question is whether automating more individual tasks is actually making the revenue cycle…

New Hyde Park, N.Y.-based Northwell Health launched the Northwell Institute for Healthy Aging, a systemwide effort to help its 28 hospitals better coordinate and manage care for older adults . The institute is built around the 4Ms framework — what…

St. Louis-based BJC HealthCare plans to open the first dedicated hospice house in the city on its Barnes-Jewish Hospital campus. Evelyn’s House will be a 12-bed hospice house that builds on the system’s original model, which launched in 2017. The…

Grand Forks, N.D.-based Altru Health System named Jeremy Gardner, MD, chief medical officer, effective Oct. 19. As CMO, Dr. Gardner will work with medical staff and leaders on clinical priorities, physician engagement, quality and patient safety, according to an Oct.…

Seventy-nine more hospitals gained five-star ratings for quietness compared to May, according to CMS five-star rating data.  CMS’ patient survey database listed hospital ratings based on the Hospital Consumer Assessment of Healthcare Providers and Systems survey. This is a national,…

In this episode, Mark Smith, CMO, MSU Health Care, discusses operational transformation, Epic implementation, physician engagement and expanding primary care while advancing value based care. He also shares leadership lessons on culture, technology and keeping patients and caregivers at the…

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