Duke Health transforms workflows with AI 'copilot'

Durham, N.C.-based Duke Health has begun its first phase of integrating AI with its Microsoft 365 applications, and the health system said it is already seeing enhancements in efficiency. 

According to a Nov. 21 news release from Duke, major enhancements with the AI include more efficient email handling, streamlined document and presentation creation and editing, and a summarization feature for virtual meetings.

The new integrations are a part of a partnership between Duke and Microsoft that began in July.

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