The artificial intelligence-powered virtual assistant and integrated workflow tools were developed by UPMC Enterprises, the health system’s innovation and venture capital arm, and the UPMC Pharmacy Network. UPMC also invested in Arrive Health as part of the transaction.
“Technology is essential in transforming pharmacy and clinical operations while improving patient outcomes,” said Rebecca Taylor, PharmD, UPMC’s senior director of pharmacy, in a Jan. 18 Arrive Health news release. “With these tools, we communicate with over 60,000 UPMC patients annually and make a meaningful difference in their lives while streamlining processes for pharmacy staff.”
Arrive Health will use the technology to support pharmacy teams with automated patient-access resources and real-time benefit checks.
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