Editor’s Note: This blog post originally appeared on Select International’s website.
One of our newer health system clients just told us that their newest hospital is struggling with staff turnover, employee engagement, and patient satisfaction scores. We weren’t on the project until this hospital had already been open for two years.
They described a situation where staff from other system hospitals were given first crack at positions in the new hospital. They didn’t do anything different about how they vetted candidates to staff the new hospital. They’ve ended up with a beautiful new building but a very traditional, non-patient-centric culture. It’s a common error. Click here to continue>>
