A growing body of research supports the connection between staffing variables and the patient experience. For instance, a recent review of more than 27,000 patient satisfaction surveys conducted by researchers at Nemours Children’s Health System, based in Wilmington, Del., found patients’ needs and expectations change as they move through an integrated care system.
That said, across all four service areas — inpatient, outpatient, emergency and primary care — physician care and nurse care in correlation with personal concern carried the biggest impact on patient satisfaction.
To learn more about how staffing variables can help improve patient outcomes — and how technology can aid this process — join this webinar hosted by Becker’s Hospital Review on Nov. 10 from 12:00 p.m. to 1:00 p.m. CDT.
The webinar will be hosted by Molly Gamble, editor-in-chief of Becker’s Hospital Review, Krista Baty, RN, CNO of Cedar Park (Texas) Regional Medical Center, and Lisa LaBau, general manager of workforce solutions company API Healthcare.
