In a recent national study by Aspect Software and The Center for Generational Kinetics, researchers looked at consumer attitudes, expectations, preferences and customer service priorities by generation to see the differences and similarities across four generations. The study paid particular focus to Generation Y, or Millennials, as their views on customer experience include an entirely new wave of digital expectations.
The infographic below highlights the report’s findings:
To see a larger version of the infographic, click here!
To read the full study from Aspect Software and The Center for Generational Kinetics, click here!
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
