Editor’s Note: This article originally appeared on Select International’s website.
Many health systems have identified building out their Physician Assistant (PA) and Nurse Practitioner (NP) programs as central to their ability to improving patient access and quality of care. Research shows that patients respond well to PAs and NPs when they are utilized effectively. They add great value to the care delivery system and improve outcomes.
Most systems, though, have been so busy trying to recruit for these roles that they’ve not given much thought to exactly WHAT they are looking for.
This is what our team does – help clients to understand what behavioral skills are important for success in a given role, and then build a selection system that effectively targets those behaviors. When we do it right, we choose candidates more likely to succeed and more likely to stay.
Recently, we conducted a job analysis on these important roles for a client. Of course, the candidate’s education, training, and clinical skills are important, but the client recognizes that the real differentiator – the variable that determines whether they’ll have truly patient-centered, innovative, service-oriented, outcomes-driven culture – are individual behaviors. Here is a summary of our findings: Click here to continue>>
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