How to support effective care team communication for better outcomes

When patient care teams fail to effectively communicate across the hospital or health system, there can be steep repercussions for patients and the organization. For example, a 2016 CRICO Strategies study found communication failures were associated with 1,744 patient deaths and $1.7 billion in malpractice costs over a five-year period.

Physician leaders in today's healthcare environment have to continually work to mitigate these risks and reduce mistakes caused by communication delays or failures. In addition to the risks for patient health and litigation, healthcare's ongoing transition to value-based care is further challenging providers across the industry to offer care more efficiently, safely and with increasing expectations for excellent outcomes. Using a closed-loop communication ecosystem has become a requirement to achieve these goals.

In a webinar sponsored by Spok, four healthcare leaders will present a communication solution that physician leaders can employ to help meet their organization's individual goals within the larger context of industry requirements and regulations. Presenters include:

•    Eric Poon, MD, Chief Health Information Officer of Durham, N.C.-based Duke Health
•    Brian Griffith, MD, Assistant Professor of Medicine for Duke Health
•    Chris Snyder, DO, CMIO for Salisbury, Md.-based Peninsula Regional Medical Center
•    Andrew Mellin, MD, CMO of Spok

Listeners can also learn about strategies to streamline care team collaboration and how they can update or completely transform their workflows. This will, in turn, help organizations save a much sought-after resource — time. Team members equipped with the tools to communicate well with one another can share messages, pictures and other data to collaborate to make informed decisions quickly. The presentation will also detail physician leaders' experiences implementing mobile communication technologies and how these platforms have benefited their organizations.

Don't miss out on the opportunity to learn how your hospital and health system can benefit from enhanced clinical communication. Sign up today and tune in on Wednesday, Aug. 23, from 12 p.m. - 1 p.m. CT.  To learn more and register, click here.


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