Strategies for Creating High Performing Teams
Our panelists Mark Sparta, Rob Portwood, Jennifer Olson and Cristy Page shared their organizations’ strategies for creating high performing teams. Rob’s organization now has the highest performing academic hospital in the country for room turnaround times under 40 minutes. At Children’s Minnesota, Jennifer’s team was able to build a contemporary supply chain function with visibility to each component. Cristy emphasizes the importance of hiring people who can put the mission of patient care above personal gratification.
Hackensack University Medical Center has a model for reducing mortality that has resulted in a 35% reduction in mortality and 325 lives saved. UNC Health prioritized team building to create a strong and unified system that was able to pivot during the pandemic. Children’s Minnesota is taking a three-pronged approach to wellbeing, focusing on individual wellbeing, organizational culture, and health and safety initiatives.
Culture of Wellbeing and Appreciation
Leaders must focus on creating a culture of wellbeing, appreciation, and ease of work in order to ensure that strong teams are not the result of one or a few high achievers. This can be accomplished by establishing trust, creating a philosophy of wellbeing, providing benefits, and eliminating unnecessary burdens. Additionally, leaders should recognize different work styles and avoid leaning too heavily on those who are more comfortable stepping up and working 24/7.
Building Institutionally Strong Teams
Mark, Cristy, Jennifer and Rob discussed signs to look out for when too much might be falling on a few high performers. They all agreed that it is important to build an institutionally strong team and culture so that everyone can participate in decision making and connect to purpose. Mark then highlighted the importance of diversity and health equity in order to ensure that the workforce and board leadership accurately reflect the communities they serve.
Conclusion
Leaders in healthcare can learn from the strategies presented by Mark, Rob, Jennifer, and Cristy for creating high performing teams. By focusing on culture of wellbeing, appreciation, and by building institutionally strong teams, leaders can ensure that everyone can participate in decision making and connect to purpose. Finally, using data to drive success is also an important factor that should not be overlooked.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to events@beckershealthcare.com
This panel was live on 04/04/2023 at the event listed here.
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