Summary
A Closer Look at Hospital Operations with Dr. Rick Goins
Dr. Rick Goins, the Chief Operating Officer at Mercy Health Lourdes Hospital, shares his insights on hospital operations, including labor shortages, staff engagement, and more.
Background in Hospital Operations
Having worked in hospital operations for several years, Dr. Goins has a deep understanding of the challenges and opportunities in the field. He emphasizes the importance of focusing on relationships to drive success, from building strong connections with peers to fostering engagement with staff at all levels.
Challenges Surrounding Labor Shortages
One of the biggest challenges facing hospitals today is the shortage of skilled labor. Dr. Goins acknowledges that this is a complex issue that requires a multifaceted approach, from investing in training and development to taking a more proactive role in recruiting and retention.
Focus on Staff Engagement
At Mercy Health Lourdes Hospital, Dr. Goins is committed to building a culture of engagement and empowerment that supports the needs of both patients and staff. He believes that investing in staff development and creating a positive work environment are essential components of this effort, and encourages emerging leaders to focus on these areas as they enter the healthcare industry.
Advice for Emerging Leaders
Aspiring healthcare leaders can learn a lot from Dr. Goins’ experience and insights. He advises emerging leaders to focus on building relationships, both within their organization and in the broader healthcare community. By prioritizing engagement, communication, and collaboration, they can help drive positive change and improve outcomes for patients and staff alike.
Thank you for joining us for this episode of the Becker’s Healthcare podcast, featuring Dr. Rick Goins.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/12/2023 and can be listened here.
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