Summary
Dr. Rick Goins Talks Labor Shortages and More in Hospital Operations
Background in Hospital Operations
Dr. Rick Goins, the Chief Operating Officer at Mercy Health Lourdes Hospital, has been in hospital operations since he graduated from Ohio State University in 2003. With years of experience in the field, he has risen up the ranks to take on the role of COO.
Challenges Surrounding Labor Shortages
One of the biggest challenges that Goins talks about is the lack of labor in hospitals. The shortage is most evident in the case of doctors and providers. However, recruiting nurses is their number one priority along with the providers. Goins believes that investing in staff engagement is a way to encourage loyalty and decrease resignation rates.
Focus on Staff Engagement
Goins’ focus of his day is spending time with people in the hospital and ancillary departments, making sure they are communicating, handing off patient care, and understanding needs. By engaging with hospital staff, he creates a more positive environment, leading to better patient care and staff satisfaction.
Launching a Cancer Center
Goins is most excited about launching the building of a cancer center, which will provide state of the art infusion care and radiation therapy. He believes that concentrating resources in areas of high demand can enhance patient outcomes and create a more efficient work environment.
Advice for Emerging Leaders
Goins advises emerging leaders to focus on building relationships with peers and those that work for them. He believes that communication and collaboration are key to creating a cohesive team environment, which can lead to enhanced patient outcomes.
Overall, Dr. Rick Goins is a seasoned hospital leader who has seen many changes in the industry. His insights into labor shortages, staff engagement, and building a successful hospital make for a fascinating interview on the Becker’s Healthcare podcast.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/12/2023 and can be listened here.
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