Communication, specifically when it is open and honest, reinforces to employees that they have a say in how things are run. In turn, employees become more deeply invested in the daily activities of the organization. At CipherHealth, communication is something we believe has contributed to our success in being named a top healthcare organization. While building this culture isn’t easy, it is a necessary piece in improving patient care, as well as staff satisfaction and retention.
Three steps should be considered to improve communication in healthcare:
1. Understand where gaps in communication occur
2. Analyze these gaps
3. Act upon feedback
To understand how to approach these steps, read the full article here.
