As tasks like auditing and expense report approvals get automated away and direct reports increase, bosses’ roles will focus more on helping employees navigate through their company and providing them emotional support than issuing direct orders, the Journal reported.
“The line, ‘Because I said so’ is pretty much extinct,” Joseph Fuller, professor of management practice at Harvard Business School, told the Journal.
Bosses will also become more responsible for convincing workers of their company’s good moral standing, like explaining their company’s record on fossil fuel consumption, the Journal reported.
These new expectations will mean companies will look to promote employees with good social skills to managerial positions, Mr. Fuller told the Journal.
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