The collaboration will begin later this year with a benchmarking project that will collect and analyze data from 25 participating U.S. and Canadian hospitals. Each hospital will provide historical data on request time (the time between request and dispatch of a transporter), transport time (job assignment to completion), and overall transport completion time (from initial request to job completion). An initial report is due this fall.
“The collaborative relationship with TeleTracking is invaluable to our members and to the healthcare industry at large,” said NAHTM President Dr. Pamela Douglas-Ntagha, DNP, JD, RN, who is Director of Patient Resources at MD Anderson Cancer Center. “It’s the basis for a project of standards development that will allow us to continually understand, measure and improve patient care and performance efficiency.”
“TeleTracking and NAHTM have had a rich history and relationship that has spanned over a decade,” said Jason Harber, Vice President of Product Management at TeleTracking. “We are honored to have been selected for the study which will allow patient transport departments to understand the factors that impact performance.”
To learn more about the partnership, read the press release here.
