Editor’s Note: This article originally appeared on TeamDynamix’s website.
The solution outpaced the other contenders in NPS, Emotional Footprint, Product Functionality, and Vendor Strategy. TeamDynamix also walked away with the exclusive award for Vendor Support, and Product Strategy and Rate of Improvement.
TeamDynamix Ranks #1 in ITSM Data Quadrant:
- Vendor Support – 89% satisfaction
- Product Strategy and Rate of Improvement – 81% satisfaction
- Self-Service Portal – 85% satisfaction
- Integrated Knowledge Management – 85% satisfaction
Analysts from Info-Tech Research Group draw a connection between top performers in the ITSM data quadrant and a high Emotional Footprint Score. Click here to continue>>
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