Study: Telemedicine Difficulty Stems From Administrative, Billing Issues

Researchers have found that difficulty implementing robotic telemedicine programs in acute-care settings is the fault of licensing, credentialing and billing issues instead of hospital staff, according to a study published in Telemedicine and e-Health.

For their study, researchers surveyed 106 individuals representing over 40 healthcare institutions and groups. Two-thirds of the respondents were physicians who had participated in a robotic telemedicine program.

Respondents were instructed to select telemedicine barriers from seven different topic areas. The majority of respondents selected the following barriers to RTM implementation success: licensing, credentialing and malpractice protection along with billing, costs and reimbursement issues.

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