Although financial performance, safety and quality remain priorities, the Beryl Institute survey showed that improving patient experience is the one topic that consistently appeared as a top three priority across all survey respondents.
Yet, despite patient experience ranking high among priorities, survey data shows many organizations have yet to implement strategies or action to tackle the issue. More than one -third of surveyed hospitals said they were still in planning stages or determining hospital needs.
Hospitals looking to improve patient experience must act quickly. Research shows that it takes two years to achieve sustained improvement and positive results, according to a Beryl Institute official cited in the release.
Read the Beryl Institute news release on the patient experience survey.
Read more about hospitals and patient experience and safety:
–Study Shows “Disruptive Behavior” Causes Lowered Patient Safety
–California’s Sutter Health Receives Quality Grant, Commits to $10 Million Patient Safety Initiative
–Texas Hospital Association Launches Texas Institute for Patient Safety
At Becker's 4th Annual CEO + CFO Roundtable, taking place November 2–5 in Chicago, more than 1,500 hospital and health system executives tackle decisions that determine whether organizations thrive or merely survive: protecting margins under cost pressure, choosing where to grow, renegotiating payer relationships, stabilizing the workforce and proving real ROI on technology. This is where leaders work through them together, face-to-face. Apply for complimentary registration now.
