KLAS: Top digital rounding vendors, ranked

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KLAS Research released a report on digital rounding tools in May to evaluate the performance of various vendors in the space.

For the report, the health IT research firm interviewed 65 C-suite executives, directors and clinical leaders from various healthcare organizations about their satisfaction with digital rounding tools, including those used during nursing rounding with patients, management rounding with employees and leadership rounding with patients, among other use cases.

Here are two popular digital rounding vendors, ranked by overall customer experience. The vendors were scored on a scale of zero to 100.

1. CipherHealth (based on 26 customers): 91.7

2. Advisory Board (based on 16 customers): 89.8

KLAS Research also provided customer experience data on four additional digital rounding vendors. However, the firm noted the limited sample size of respondents hindered it from generalizing the findings.

TruthPoint (based on six customers): 93.4

Huron Consulting (based on six customers): 93.1

GetWellNetwork (based on eight customers): 91.2

Vocera (based on 10 customers): 85.2

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