Insurance carrier setup neglect: a costly oversight – Part 2 of 2

In a recent Hayes Management Consulting blog, Angela Hunsberger outlined the importance of cleaning up the insurance carrier list to ensure efficiency to maximize payor reimbursement.

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More than consolidating an old list, she explained the nuances of paper vs. electronic claim submission and suggested partnering with the billing team to tackle the list.

Continued in Part 2 of a two piece post, Angela provides an instructional roadmap detailing six steps of insurance carrier cleanup. The article will provide the knowledge and tools needed to revamp carrier settings and revel in the financial payoff of a job well done.

6 Steps to Insurance Carrier Cleanup:

Step 1: Run Reports to find paper setup

As Lao Tzu said “The journey of a thousand miles begins with a single step”. A good starting point is to run a report to find carriers setup as paper. Some systems will allow you to export this data into Excel. Filter out the carriers that must go paper including Worker’s Comp or Automobile. Work with your billers to learn why carriers are set up on paper and get a clean list of carriers that could go electronically but are not yet set up. Click here to continue >>

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