Health systems today face a dual crisis: financial pressure that threatens long-term stability, and clinical complexity that is pushing physicians to the brink. Capacity is shrinking, burnout is rising, and margins remain under strain.
At Becker’s 10th Annual Health IT + Digital Health + RCM Conference, leaders from Adventist Health, Presbyterian Healthcare Services, and Geisinger joined GW RhythmX CEO Deepthi Bathina for a rare look at how agentic AI is already reversing these trends, not in pilots or labs, but live inside health systems today.
The panel, “Live Agentic AI in Action: Delivering Medical Super Intelligence,” showcased how GW RhythmX’s Precision Care Platform is helping health systems deploy AI to deliver higher-quality care, increase clinician capacity, and unlock meaningful financial gains.
From information overload to intelligent orchestration
Jason Wells, president of Adventist Health’s Central California Network, described how his organization is thinking about agentic AI to instantly surface exactly what matters most in each patient’s history.
“Our next available appointments are out six, seven weeks. That is an unsustainable number. We have far too many patients to care for and not enough slots,” Wells said. “So, when we do have them in front of us, we need our providers to have information they don’t have time to go find. We want AI that goes deep into the patient’s chart, into their history, pulls things together, and can make connections between conditions so that we can maximize those precious minutes with the patient, and get them to the specialists they need to see.”
For leaders focused on access and productivity, this readiness is the difference between incremental efficiency and true system-level quality and capacity expansion.
Raising quality through whole-patient intelligence and specialist-level guidance
Clinicians using the platform see a unified view across clinical, social, behavioral, formulary, and health plan data, that shows how conditions interact and what has (or hasn’t) worked over time.
They also benefit from the most talked about capability during the panel: the platform’s agentic AI assistant. Clinicians can use this tool to pose questions about complex conditions and receive evidence-based, sourced responses validated by experts across clinical and financial domains, empowering both new and seasoned clinicians to practice with greater clarity and confidence.
These capabilities enable physicians to:
- Detect suspected or overlooked conditions
- Generate real-time personalized, clinically validated care plans
- Improve quality and reduce unwarranted variation
- Accelerate appropriate referral pathways
- Improve coding completeness and accuracy
From cognitive burden to confidence and renewed purpose
Physician burnout is now a board-level issue. GW RhythmX’s platform directly reduces cognitive load by presenting clinically relevant insights upfront and eliminating hours of manual chart review.
Lori Walker, chief medical information officer at Presbyterian Healthcare Services, shared how the platform is changing daily workflows and energizing clinicians who were considering leaving practice.
She quoted one clinician user saying, “I’m loving this. I’m seeing at least three new patients a day, and I spent one hour preparing this morning that, without GW RhythmX, would’ve been two to three hours.”
For health systems aiming to retain talent and build a sustainable workforce strategy, this impact can be as important as the financial ROI.
Early adopters are already seeing significant financial returns
While better care is the mission, ROI is the mandate. The platform is delivering both.
Bathina noted that, depending on clinician volume and deployment scale, health systems can leverage the platform to generate $50 million or more in annual incremental financial benefit.
The financial drivers the GW RhythmX platform provides include:
- More accurate capture of diagnoses and disease severity
- Optimized documentation and improved level-of-service coding
- Increased access and throughput
- Stronger revenue integrity at the point of care
- Identifying appropriate referrals and preventing leakage
Jason Mitchell, chief medical officer at Geisinger, emphasized how accurate coding is foundational to system-wide financial performance.
“We spend a lot of time on code recapture,” Mitchell said. “Suspecting codes is hard, meaning finding things you didn’t already know or bill for in the past. Because the platform reads the entire chart – structured and unstructured – and has the intelligence behind it, it will suggest codes that you probably haven’t captured in the past. When you think about ROI, that suspecting is huge.”
The panel closed with a call to action for health systems preparing for the next era of care delivery.
“Healthcare has been impacted by a couple of key things – sewers, clean water, antibiotics, vaccines,” Mitchell said. “AI will be the next phase. I know that sounds radical, but I’ve seen what it can do. I believe in what we can do with it, and I’m excited to see what it will do for the people we care for. This is not just a nice-to-have. The revenue impact alone justifies the investment.”
