How Amazon Alexa is helping Novant Health patients

Winston-Salem, N.C.-based Novant Health patients can now use Amazon Alexa's electronic personal assistant to find the nearest physician clinic, urgent care or medical center, Winston-Salem Journal reports.

According to Novant's website, patients who download the app can ask Alexa to search by facility name, clinic type, zip code or mileage. Alexa can also tell users about the services offered at each Novant clinic location, including whether or not walk-ins are accepted there, if they can get a flu-shot at that location and more.

"At Novant Health, we are always looking for ways to make health care simpler and more convenient for our patients," Dave Garrett, senior vice president and CIO for Novant Health, told Winston-Salem Journal. "Technology is changing the way we view the world and interact with one another. We have continued to invest in emerging technology for our patients and Amazon Alexa is another example of that."

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