Some patients in North Carolina’s Brunswick and New Hanover counties have experienced connectivity issues with MyChart as the health system integrated its EHRs, according to the June 6 story.
“We’re grateful to our team members who have worked diligently to identify and troubleshoot the challenges expected during technology transitions,” a Novant Health spokesperson told the news outlet. “Their feedback and expertise have been a vital part of the integration process and will continue to guide additional enhancements and optimizations, which will roll out over the coming months.”
In May, Novant Health integrated Wilmington, N.C.-based New Hanover Regional Medical Center into the health system’s main Epic EHR, according to the story. Some patients previously had to log into multiple MyChart portals.
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