Here is what the EHR vendor has in store for this year, a spokesperson emailed Becker’s:
Improving health system efficiency
— Helping care teams manage the surge of in-basket messages by enhancing automation.
— Supporting nurse efficiency and improving time at the bedside by simplifying documentation, automating tasks, helping organizations manage nurse workloads, and enabling new care models like virtual nursing.
— Helping clinicians and staff work more efficiently through the use of machine learning technologies. Potential use cases run the gamut, from speeding up patient-provider communication to promoting operating-room utilization.
— Helping health systems reduce costs by automating administrative work throughout the revenue cycle.
— Helping health systems reduce costs by creating a high-volume scanning and indexing system.
— Developing device formularies that are built into provider workflows.
— Helping health systems provide more services in the home — like hospital at home, primary care at home, home infusion, and remote patient monitoring — to improve the convenience, cost, and quality of care while maximizing staff efficiency.
— Consolidating billing across organizations’ multiple EHR instances, including non-Epic instances.
— Reducing administrative burden, decreasing denials, automating prior authorizations, and streamlining interactions with payers through Payer Platform.
Enhancing the patient experience and promoting population health
— Creating Hello World, a two-way texting engine, to help patients by automating simple transactions, like paying a bill or accepting an earlier appointment.
— Expanding the channels through which health systems can connect new patients to the care they need, including two-way SMS, live chat and chatbots.
— Making it possible for patients to manage their care at multiple health systems with MyChart Central and a single patient portal login.
— Helping health systems uniquely market their brands and services with low-code/no-code MyChart microsites and other personalization capabilities.
— Putting MyChart Bedside on smart TVs to give patients and their loved ones a shared way to review patient education.
Advancing medicine
— Advancing evidence-based medicine at the point of care with Best Care for My Patient.
— Helping providers connect with peers who have treated patients with similar rare conditions through Look-Alikes.
— Making more specialty diagnostic tests easily available to health systems through Aura, the company’s Orders and Results Anywhere framework, and enriching the discrete results shared with ordering providers.
— Improving access to clinical trials by matching health systems with sponsored research opportunities suited to their patient populations, supporting study recruitment through MyChart, and streamlining study-site activation and participation.
— Using genomic data along with Cosmos data to create Cosnome and enable new discoveries, like drug efficacy and treatment alternatives.
