Question: What do you think are the most interesting technologies and applications available today?
Isaiah Nathanniel: I could give you visionary thoughts, and we could talk about robotics, cyberkinetics and artificial intelligence and all of those things, but what’s most interesting to me is to witness EHRs go through the transformation that they’re going through.
One of the things that’s high on my platform is the triple and quadruple aim, and I’m happy to see that EHRs are looking at it from the quadruple-aim perspective — which is provider burnout and quality of life for the providers. I’m very happy to see all of the major EHR players look at that aim and say, “We need to make our applications more applicable and more desirable for the providers.” The providers are the ones that are seeing the patients, and so our technology has to be a help to them, not a deterrent.
That’s the most interesting technology, particularly at the HL7 and the Mirth level, that I’m seeing a great deal of investment because of regulatory needs, but also the fact that they have identified that as where we need to get better at EHR.
Second to that is at the patient portal level. I’m happy to see that more EHRs are realizing the potential of the patient portal and how to communicate. I think the pandemic brought that about.
But then I’ll talk about AI, robotics and cyberkinetics — because that can also be part of how you pay for all of this. If you’re more efficient as an organization when it relates to the bottom line, then you’ll be able to be sustainable. So those are the most interesting technologies and applications that are piquing my interest today.
