San Francisco-based SuperDial has raised $15 million in debt and equity funding to scale its AI platform, which automates administrative phone calls between providers and insurers.
The series A round was led by SignalFire with participation from Slow Ventures, BoxGroup and Scrub Capital. SuperDial said it will use the funding to expand its product and go-to-market teams, according to a June 24 news release. SuperDial now has $20 million in funding and was the first to receive investment from SignalFire’s $1 billion fund dedicated to applied AI.
Founded in 2023, SuperDial builds voice AI agents handling provider and billing company outbound phone calls to insurers. The AI agents can wait on hold, navigate phone trees and conduct conversations with payer reps, which supports benefits verification, prior authorization, credentialing and claims follow-up. SuperDial has a human call center prepared to step in when the AI agent is unable to complete a task.
SuperDial integrates with EHRs to document call outcomes and is used by revenue cycle teams to reduce costs and administrative backlogs. Customers have reported up to 3-times cost savings per call and 4-times productivity gains.
The company’s clients include large provider organizations, dental services organizations, managed service organizations and revenue cycle companies.
“The timing is perfect for us to tackle this problem at scale, with AI capabilities quickly maturing and the healthcare sector looking for new ways to drive efficiency by leveraging next-gen technology. Our success to date, and the incredible level of interest and excitement we’re seeing from the market, are clear signs that we’re solving a real, urgent problem,” said Sam Schwager, Co-Founder and CEO of SuperDial.
SuperDial previously acquired MajorBoost, a voice AI firm focused on insurer workflows, to strengthen its technical capabilities. The company plans to deepen its EHR integrations and expand into new administrative workflows.
With the new funding, SuperDial plans to further EHR integrations, continue training its agents and tackle new administrative workflows.
