Chicago, IL – 7 August 2025 — GI Partners of Illinois, the largest independent, physician-led gastroenterology group in the state, has announced a transformative partnership with Simbie AI, a Y Combinator-backed, leading healthcare technology company pioneering AI-powered voice agents for medical practices.
This collaboration marks a major advancement in front-desk operations across GI Partners’ locations. By integrating Simbie’s 24/7 AI voice technology, the organization is significantly reducing patient hold times, streamlining clinical workflows, and improving access—without adding strain to administrative teams.
“Our partnership with Simbie AI has been nothing short of transformative,” said Dr. Geogy Vennikandam, Chief Operating Officer of GI Partners of Illinois. “Simbie offers round-the-clock support, slashes hold times, and enhances the patient experience—all while remaining cost-effective and scalable for practices of any size.”
Unlike traditional phone systems or basic automation, Simbie’s AI agents are trained in both administrative and clinical protocols. They manage everything from new patient registration to appointment scheduling, order placement, and even proactive patient education calls.
“We build AI voice agents that are not just administratively capable, but clinically intelligent,” said Dr. Natalia Neha Khosla, co-founder and CEO of Simbie AI. “This isn’t just automation—it’s a smarter, more compassionate medical experience that increases patients’ touchpoints with their providers, ensuring the high standard of care during office visits is maintained in the interim. We essentially built what I wished existed in clinic—Simbie AI is tackling access, quality, and burnout, head on.”
For GI Partners of Illinois, the partnership strengthens its commitment to physician autonomy, operational excellence, and patient-centered care—all while positioning the group as a leader in AI-driven innovation for specialty medicine.
“The response from patients has been remarkable—94% report satisfaction with Simbie,” said Rachel O’Driscoll, co-founder and President of Simbie AI. “That level of validation speaks to the power of clinically informed automation. We’re not just improving access—we’re rebuilding trust in the front-desk experience and helping practices operate at the top of their potential.”
As Simbie expands its footprint across multiple specialties, this collaboration underscores a growing trend: independent medical groups embracing intelligent technology to deliver high-touch care more efficiently.
GI Partners of Illinois continues to lead with a clear vision for the future—where innovation meets empathy, and every patient encounter starts at a smarter front door.
