For the survey, CompTIA and APHSA asked experts from state health and human services departments about IT challenges and trends they’ve detected at their agencies. The survey was supplemented with in-depth telephone and in-person interviews to provide additional context.
Here’s what respondents said when asked which emerging IT trends will impact their agency the most within the next three to five years.
1. Artificial intelligence: 35 percent
2. Internet of things: 18 percent
2. Digital assistants: 18 percent
4. Blockchain: 12 percent
To access the full survey, click here.
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