Cambridge, Mass.-based Beth Israel Lahey Health has named Rachel Correia vice president of patient financial services, according to a Sept. 10 post on her LinkedIn page. She joins the health system from Somerville, Mass.-based Mass General Brigham, where she served…
Revenue Cycle Management
Sheila Augustine has spent nearly her entire career in revenue cycle. Twenty-one years at Omaha-based Nebraska Medicine, the last stretch of them as executive director of revenue cycle for a roughly $3 billion net patient revenue organization. In that time,…
Conifer Health Solutions, the revenue cycle management arm of Dallas-based Tenet Healthcare, will lay off more than 1,000 employees effective Nov. 2 as its contract with Chicago-based CommonSpirit ends. Tenet Healthcare announced in February that it would regain full control…
Revenue cycle and reimbursement company Knowtion Health appointed John Holyoak as chief solution officer, Mikky Franklin as chief delivery officer and Sarah Sweeney as senior vice president of marketing and communications. Mr. Holyoak brings 25 years of healthcare product and…
Amid mounting reimbursement complexity, rising denial rates and staffing challenges, organizations ranging from independent rural hospitals to large, multi-hospital systems are striking partnerships with revenue cycle management firms. Here are eight hospitals and health systems that have outsourced revenue cycle…
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Succession planning in the age of AI: Building the next generation of revenue cycle leaders
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AI is absorbing much of the entry-level, repetitive work that once taught generations of revenue cycle professionals the business. That raises a workforce question the industry is only beginning to answer: If the traditional training ground changes, what takes its…
The American Medical Association released its 2027 Current Procedural Terminology (CPT) code set Sept. 9, an update that adds 299 codes and continues to build out billing for clinical AI. The set takes effect Jan. 1 and carries 453 total…
St. Louis-based BJC Health has named Cindy Keen vice president of revenue cycle business operations, according to a Sept. 8 post on her LinkedIn page. Ms. Keen joins the health system after spending more than six years at Centene. She…
Gainesville, Fla.-based UF Health has partnered with R1 to deploy an AI-native revenue cycle operating model built on R1’s Phare OS platform. The collaboration centers on R37, R1’s innovation lab and the team behind Phare OS. The platform consolidates revenue…
Automation, vendor transitions and workforce evaluations are driving revenue cycle cuts at five health systems in 2026. Here’s a look at each: 1. Winston-Salem, N.C.-based Novant Health is eliminating 31 revenue cycle positions to prevent redundancy, a health system spokesperson…