RCM tip of the day: Get a 360 view of patient data

The speed of movement from traditional fee-for-service payments to novel pay-for-performance contracts leaves hospital executive teams vulnerable to unforeseen risks. During this transition, it is crucial that providers keep a healthy revenue cycle management strategy.

John Wallace, vice president and general manager of ACO services for McKesson's Business Performance Services: Financial and clinical outcomes depend on the providers' ability to have access to payer information, giving them a complete view of what's happening across the continuum of care. You cannot track or improve what you cannot measure, and you cannot measure what you cannot see.

To learn more about the speed of movement from volume to value and potential impacts, access this story from Becker's Hospital Review. McKesson's blog, Focus Ahead, also contains RCM insights/best practices.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.



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