Retaining Staff and Implementing Automation
Retaining staff is a critical factor in ensuring top quality care and keeping financials stable. Organizations should consider offering salary increases, leadership programs, career ladders, scholarships, and staff events like barbecues to compete for staff. Additionally, implementing automation can help ease the burden on employees. Amy suggested optimizing processes to save time and money.
Renegotiating Contracts and Partnering with Local Clinics
Health systems should look into renegotiating payment arrangements, particularly for services like radiology and lab tests. Partnering with private clinics to move services out of the hospital and into the clinic can also help free up space and engage physicians. In rural areas, it’s important to evaluate options on a case by case basis and look at the bigger picture in terms of potential revenue from insurers.
Focusing on Employee Satisfaction and Sustainable Growth
In order to remain competitive, healthcare organizations should focus on specialized services and increasing the complexity of care they offer. It’s also important to focus on HR and carefully manage expansions into new service areas. Martin emphasized the importance of not being afraid to close programs that aren’t financially viable or have low patient satisfaction scores. One way to stay innovative is to dedicate idea time for brainstorming new ways to improve patient experience or save money.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to events@beckershealthcare.com
This panel was live on 04/03/2023 at the event listed here.
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