Munson Healthcare implements solution for call center, in-person payments

Traverse City, Mich.-based Munson Healthcare aims to protect patient payments through the newly implemented OnPlan/Bluefin Payment Card Industry-validated point-to-point encryption solution.

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The nine-hospital health system implemented the solution for its call center and in-person payments. OnPlan Health’s solution, powered by Bluefin Payment Systems, is designed to help secure patient credit and debit card payments from malware.

“With Munson’s growth across the region, it was critical for us to standardize our patient payment strategy, both operationally and for our patient experience,” Lori Weedon, Munson’s corporate director of revenue cycle, said. “OnPlan provided us with a comprehensive solution that serves as our patient payment front-end and back-end with PCI-validated P2PE fully integrated. P2PE protects our patients’ payment data with best in breed technology while strengthening our security and reducing our PCI compliance scope.”

Munson also previously implemented OnPlan Health’s cloud-based payment support solution.

 

 

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