Choosing a partner to liquidate patient accounts: Best practices for healthcare executives

Setting the Stage

If you are tasked with the financial well-being of your healthcare organization, you know that patient payment is clearly a major component to your financial stability. 

So is your ongoing relationship with your patients, your adherence to your patient-centric mission and your reputation for high quality care and compassion in the communities you serve.

You also know that high-deductible plans are placing a larger portion of the financial burden for care on your patients, many of whom are not financially well and are unable to pay. Your organization no doubt has clearly established processes in place in which you make every effort to collect patient payment, including sending multiple bills, statements and making telephone calls. You may also have defined processes in place to move patients from active internal collections to outside collections in an effort to recover a portion of the balance owed.

Thinking beyond your current efforts to a patient accounts liquidation partner

If you’ve begun to look beyond the efforts you are currently making, the process of acquiring the right partner requires diligence. You must find a partner that aligns with your mission and enhances your patient's financial wellness while offering you solutions that can deliver superior financial results.

Click here to read the full whitepaper published by Capio, a Patient Financial Wellness Company™>>

And be sure to stop by Capio's booth #11 at the upcoming CEO + CFO Roundtable event!

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